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Individuals brokers Doing the job against Telus benefits, in lieu of holding the previous loyal customers they make them disappear to look for other provider
We are sorry to hear about each one of these challenges you've experienced with the two tech support and billing. Be sure to mail us a private message, and we’ll work for getting you the help and observe-up required to resolve these concerns as soon as possible.
Just kind the main points of the inquiry in a message and it'll be despatched to the human agent. Messaging here is asynchronous (non-Reside), to help you shut the app or go about your working day whilst the agent is effective in the direction of locating you a resolution.
I had to contact CS nowadays with Chat and the Section I need to speak to is only accessible by telephone. The CS on Chat organized a phone back at an arranged time slot. When that department identified as me later on I obtained every little thing sorted out.
I know it is rather annoying mainly because I'm in precisely the same predicament, though it's with regards to the Tv set signal that's been shed.
I guess I am just old, but I try to remember a time when you could connect with a business, talk to a human without having sitting down Telus technical support on hold for several hours, and really get customer service. Thanks Telus for a wonderful customer practical experience.
once the agent review my account he explained i can't give you a offer or credits such as you have now along with your exiting account, so i just gave up and hangup the phone.
I had to Speak to CS today with Chat plus the Division I want to speak to is barely available by phone. The CS on Chat organized a phone back again at an agreed upon time slot. When that Division called me afterwards I obtained anything sorted out.
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It transpired on Sunday that I had a horrible situation. But I was pleased to discover that this website labored on weekends. And Helen granted me assist, time, and patience to solve the condition. I am so grateful I simply cannot convey to!
The TELUS staff acknowledges that our do the job spans numerous Territories and Treaty regions and we are grateful for the traditional Information Keepers and Elders who will be with us right now, all those who have gone right before us and the youth that encourage us.
Skilled was incredibly helpful. I was obtaining extremely pissed off as nothing at all gave the impression to be Functioning. He walked me by the method with very simple instructions. And it lastly worked. Terrific career!
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